# Bow Chat Documentation

> Canonical product and API documentation for Bow Chat.
> Start here, open the one section you need, then fetch only those Markdown pages.

Section index: https://docs.bow.chat/llms/{section}.txt
Page Markdown: https://docs.bow.chat/raw/{slug}.md
Page JSON:     https://docs.bow.chat/api/docs/page?slug={slug}
Catalog JSON:  https://docs.bow.chat/api/docs/catalog?section={section}&limit={n}&offset={n}
Search JSON:   https://docs.bow.chat/api/docs/search?q={query}
Every page:    https://docs.bow.chat/llms-full.txt (large; prefer a section index)

Platform router: https://docs.boni.one/llms.txt

## Customers

- Bow Chat (1 page): Connect a WhatsApp number, add your team, and manage customer conversations, Customer Rooms, and integrations from one shared workspace.
  index: https://docs.bow.chat/llms/overview.txt | start: https://docs.bow.chat/raw/overview.md
- Groups Monitoring in Bow Chat (1 page): Understand inactive-group nudges, review safety, WhatsApp group identity, and optional Boni One CRM links.
  index: https://docs.bow.chat/llms/groups-monitoring.txt | start: https://docs.bow.chat/raw/groups-monitoring.md
- Configure Groups Monitoring (1 page): Configure inactive-group rules, review candidates, queue nudges safely, and handle delivery states in panel.bow.chat.
  index: https://docs.bow.chat/llms/configure-in-panel.txt | start: https://docs.bow.chat/raw/configure-in-panel.md
- Schedule Staff Cover for WhatsApp Groups (1 page): Plan temporary cover for selected WhatsApp groups: set dates, preview the affected groups, follow the outcome, and keep existing team access unchanged.
  index: https://docs.bow.chat/llms/staff-cover.txt | start: https://docs.bow.chat/raw/staff-cover.md
- Choose a Bow Chat channel (1 page): Compare the WhatsApp Business Platform, a linked WhatsApp Web number, and Customer Rooms, including delivery, policy, and fallback boundaries.
  index: https://docs.bow.chat/llms/channels.txt | start: https://docs.bow.chat/raw/channels.md
- Safe use of a WhatsApp Web connection (1 page): Use a linked WhatsApp number for consented, human-scale service work without treating it as a way around WhatsApp messaging rules.
  index: https://docs.bow.chat/llms/whatsapp-web.txt | start: https://docs.bow.chat/raw/whatsapp-web/safe-use.md
- Customer Rooms (6 pages): Give each customer one private branded room for messages, documents, status, and the next action, while your team keeps private notes and clear ownership in Bow Chat.
  index: https://docs.bow.chat/llms/customer-rooms.txt | start: https://docs.bow.chat/raw/customer-rooms/overview.md

## Developers

- Bow Chat Integration API (4 pages): Authenticate, resolve an inbox and contact, create or reuse a conversation, send a message, and receive signed delivery events.
  index: https://docs.bow.chat/llms/developers.txt | start: https://docs.bow.chat/raw/developers/overview.md